Shil (2009) [57]

Performance, satisfaction, experience

Ho et al. (2010) [58]

Quality, delivery, price, manufacturing capability, service, managements, technology, research development, finance, flexibility, reputation, safety environment, relationship, risk

Izadikhah (2012) [59]

Price, qualitative capabilities, delivery on-time, organization and management, geographical situation, financial status, capacity and production capacity, future potential purchases from company, status in relations industry, individual antecedents, organizational behaviour, eagerness to cooperate, policy of warranty and legal claim, performance antecedents