Usability dimension

Criteria

Metrics

Expert A

Expert B

Expert C

Expert D

Expert E

Percentage

Effectiveness

Consistency

Number of total input

P

P

P

P

P

100%

Satisfaction with page layout

P

P

P

P

P

100%

Using same terminology across

P

P

P

P

P

100%

Using similar color theming.

P

*

P

P

P

80%

Flexibility

Satisfaction with information

P

P

P

P

P

100%

Satisfaction with booking hotels

*

P

P

*

*

40%

Menu items are flexible

P

*

P

P

P

80%

Satisfaction with screen size

P

*

P

P

P

80%

Satisfaction with image presentation

P

P

P

P

P

100%

Navigation

Easy to navigate

P

P

P

P

P

100%

Satisfaction with finding content

P

*

P

*

P

60%

Clear and consistent navigation

*

*

P

P

P

60%

Efficiency

Time

Time taken to load application

P

P

P

P

P

100%

Easy map downloading

*

*

P

*

P

40%

Easy to search information.

P

P

P

*

P

80%

Time taken to display page

P

P

P

P

P

100%

Operability

Time taken to select task

P

P

P

P

P

100%

Easy of input entering

P

P

P

P

P

100%

Satisfaction with menus

P

P

P

P

P

100%

Learnability

Simplicity

Ease to install

P

P

P

P

P

100%

Clear screen optimization

P

P

P

P

P

100%

Time taken to learn

P

P

P

P

P

100%

Easy to use output

P

*

P

P

P

80%

Clear map direction

*

*

P

P

P

60%

Familiarity

Satisfaction with menu buttons

P

*

P

P

P

80%

Easy to understand content

P

*

P

P

P

80%

Time taken to perform the task

P

P

P

P

P

100%

Satisfaction with page layout (style, color)

*

P

P

*

P

60%

Enjoyable and engagement

P

P

P

Satisfaction

Attractiveness

Easy to use

P

P

P

P

*

80%

Satisfaction with interface

P

*

P

P

P

80%

User control

Easy to revert the error

P

P

P

P

P

100%

Satisfaction with help menu

P

P

P

P

P

100%

Error

Fault tolerance

Number to attempt to rectify errors

P

P

P

P

P

100%

Satisfaction with help during error

P

P

P

P

P

100%

Time to failure an attempt

*

*

P

P

P

60%

Time to repair an attempt

P

*

P

*

P

60%

Accuracy

Total number of errors

P

P

P

P

P

100%

Time taken to complete the tasks

P

*

P

P

P

80%

Number of successful task

P

P

P

P

P

100%