| | TQM, Knowledge Creation, Balanced Scorecard, Organizational Performance. | Quantitative | KM facilitate TQM in the organization. Because of the synergistic effect, TQM and KM can enhance organizational performance. | Bangladesh |
| | TQM, KM, Knowledge creation, Knowledge conversion mode | Quantitative | The four knowledge conversion processes, the knowledge generation process, benchmarking, employee empowerment, and information technology have a beneficial connection. | Bangladesh |