Loke et al. (2012)

supply chain, knowledge management, total quality management, and approach

Quantitative

TQM places a strong emphasis on quality improvement across all functional domains and organizational levels.

Malaysia

Duran et al. (2014)

Relationship,Total Quality Management, Practices, Knowledge management

Quantitative

In terms of knowledge acquired from customers, employee participation in knowledge sharing, quality process, quality culture, and quality performance, firms with the TQM and ISO 9000 certifications perform better than those without them.

Turkey

Hsu & Shen (2005)

Knowledge Management, Relationship, TQM

Quantitative

Both TQM and KM are; Results oriented

People-based management,Teamwork Leadership commitment, Delight the customer and Continuous improvement.

Taiwan, China

Ooi (2014)

TQM, Knowledge Management,

Quantitative

The aspects of TQM like strategic planning and human resource management have a positive influence on KM activities such as knowledge acquisition, distribution, and application.

Malaysia

Soltanpanah & Vaisi (2014)

Relationship, Knowledge Management, Project Quality Management, Construction Industry

Quantitative

Improving “knowledge harvesting,” “knowledge documentation,” “knowledge transfer,” and “knowledge utilization,” KM influences project quality management. Key knowledge factors include trust and visionary leadership.

Lisrel

Garstenauer et al. (2015)

Knowledge Management, Approach Total Quality Management

Quantitative

Firms with KM/QM strategies are more successful than a company without one, that implementing a KM/QM strategy will produce higher-quality products

Yusr et al. (2017)

knowledge management processes, TQM procedures, innovation, strategy

Quantitative

The TQM approach has a favourable and significant impact on knowledge management procedures.

Malaysia

Asrar-ul-haq (2017)

Empirical, investigation TQM practices, knowledge-sharing

Quantitative

information sharing mediates the relationship between TQM procedures and worker performance to some extent.

Pakistan

Rajeshwaran & Aktharsha (2017)

Relationship, Total Quality Management, Knowledge Management, Performance

Questionnaire

Leadership Commitment, Strategic Planning, recognition and reward, employee Involvement, and quality training are the main determinants of KM.

India

Hourani

(2017)

Customer focus, teamwork, training

Quantitative

Working as a team allows for the generation and creation of new ideas, which improves the capacity to produce new knowledge. Additionally, the design of training programs enhances employee talents and skills that encourage innovation among the employees to produce new knowledge.