ACCURACY

Mean

S.D.

Verbal Interpretation

Shop/Store employees in Dongguan Street ensures that information is given to customers.

4.00

0.81

Very Satisfied

Shop/Store employees making certain of doing their job with accuracy helps customer conclude the shop/store is credible.

3.98

0.80

Very Satisfied

Customers often saw that shop/store employees being accurate in their job is tantamount to quality service.

3.97

0.81

Very Satisfied

Customers are always watchful of how shop/store employees do their job accurately.

4.03

0.82

Very Satisfied

Customers have observed that shop/store employees who are honest are also accurate in their work.

4.02

0.82

Very Satisfied

OVERALL ACCURACY

4.00

0.37

Very Satisfied