Process Step

Potential Failure Mode

Potential Effect(s) of Failure

Severity

Potential Cause(s) of Failure

Occurrence

Current Design Controls (Prevention)

Current Design Controls (Detection)

Detection

Donor Registration

-Donor register without ID

-Donor give wrong name

7

-In donor registration not ask for the ID

2

-

-

9

Medical history of donor

-Donor fill wrong medical information

-Complication during the donation process

6

-In family donation the donor need to help his patient and he don’t want to reject him as donor

5

-

-

5

Measure the hemoglobin level and blood grouping

-Wrong hemoglobin reading

-Fainting, heart rate acceleration

4

Defect in hemoglobin analyzer (heamocue)

2

Quality control

-

2

-Wrong blood grouping

-Blood bag will tack wrong blood group label

7

Problem in the Monoclonal Antibodies used

2

Make regrouping

-

1

-Wrong labeling information

-Sample wasted

5

Lack of attention

3

Developing the staff performance

1