|
| Mean | Std. Deviation |
| Jubilee insurance uses specific Key words in their text messages. | 4.258 | 0.998 |
| I rely on the text messages send by Jubilee insurance for updates. | 3.928 | 0.237 |
| Jubilee insurance sends text messages on regular basis. | 3.905 | 0.022 |
| I do receive text messages from Jubilee insurance. | 3.886 | 1.063 |
| Text messages sent by Jubilee insurance are simple to understand. | 3.878 | 0.197 |
| In every transaction, I receive a text message notification. | 3.763 | 0.180 |
| I have never received any text message from Jubilee insurance. | 2.428 | 0.244 |
| Jubilee insurance sends mobile text alerts on pensions claims processing. | 2.311 | 0.220 |
| Valid N (listwise). |
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