| Constructs | Items | Standardized Factor loading |
| ISC (Cronbach’s Alpha = 0.888) | ISC1: Please rate the extent of customization of master production schedule. | 0.601 |
| ISC2: Please rate the extent of customization of material requirements planning. | 0.753 | |
| ISC3: Please rate the extent of customization of finite capacity scheduling. | 0.589 | |
| ISC4: Please rate the extent of customization of shop floor control. | 0.480 | |
| ISC5: Please rate the extent of customization of purchasing. | 0.770 | |
| ISC6: Please rate the extent of customization of demand planning. | 0.528 | |
| ISC7: Please rate the extent of customization of order management. | 0.752 | |
| DF (Cronbach’s Alpha = 0.898) | DF1: Automatic data capture (e.g. bar code) systems are used across the supply chain. | 0.707 |
| DF2: Definitions of key data elements (e.g., customers, orders, part numbers) are common across the supply chain. | 0.911 | |
| DF3: Data stored in different databases (e.g., order status) is consistent across the supply chain. | 0.878 | |
| PF (Cronbach’s Alpha = 0.856) | PF1: To what extent do you agree with supply chain planning applications, such as demand planning, transportation planning and manufacturing planning communicate in real time. | 0.760 |
| PF2: To what extent do you agree with supply chain transaction applications, such as order management, procurement, manufacturing and distribution communicate in real time. | 0.763 | |
| PF3: To what extent do you agree with supply chain applications with internal application within our organization (such as enterprise resource planning) communicate in real time. | 0.762 | |
| PF4: To what extent do you agree with customer relationship applications with internal applications in our company communicate in real time. | 0.489 | |
| SF (Cronbach’s Alpha = 0.854) | SF1: To what extent does your information system facilitate knowledge about inventory mix/levels to suppliers. | 0.628 |
| SF2: To what extent does your information system facilitate scheduling and tracking of delivery to suppliers. | 0.58 | |
| SF3: To what extent does your information system facilitate purchase orders to suppliers. | 0.690 | |
| SF4: To what extent does your information system facilitate demand forecasting to suppliers. | 0.536 | |
| SF5: To what extent does your information system facilitate knowledge about inventory mix/levels to customers to customers. | 0.597 | |
| SF6: To what extent does your information system facilitate delivery scheduling and tracking to customers. | 0.577 |