Construct

Description

SMIS Customization (ISC)

The degree of customization of information system, which indicates the hardware and application software within the organization is customized according to the actual situation of the organization, in line with the actual production and service requirements of the enterprise.

Data Flexibility (DF)

Data is flexible in the whole supply chain, and can be collected automatically. Data definitions in different databases are consistent.

Process Flexibility (PF)

Organizational activities and businesses can interact in real time between information systems within upstream and downstream of the supply chain.

System Flexibility (SF)

The organization can communicate and coordinate with the upstream and downstream of the supply chain through information system.

SMIS Performance (ISP)

With the application of information system, the delivery time is shortened, the delivery quality is improved, the service production is more flexible, the productive service is more personalized, and the return on investment is higher.