Problem | Category | Detailed description |
Business problems | Functionality | I) Service ability and innovation ability need to be improved. II) Indicators monitoring ability need to be further improved. |
Data | III) Scattered data need to be further integrated. IV) Customer multi-dimensional analysis needs to be strengthened. | |
System problems | Functionality | V) There are some difficulties in docking business information in electronic channel, and order flow is depended on manual handling. VI) Because of the multi-channel, there is lack of coordination between business, sales and order information. VII) Operational system lack of controls in a global perspective. VIII) The function between self-built system and provincial company system is gradually overlapped. IX) Products, orders, customers and channel information provided to decision-making support are scattered. X) There is lack of information system for decision-making, generating decision information transmission time slowly. |
Data | XI) Business unit independent accounting, which is unfavorable for contrast. XII) There are some analysis function shortcomings combined with the production and management. |