| Activities | Objectives | Deliverables |
| Identify targeted respondent | To select proper participants that suitable with the questionnaire | Identified the data collection |
| Design sampling plan | To design sampling | Sample size |
| Develop the survey instrument | To develop a questionnaire instrument based on research model | Developed questionnaire |
| Face and content validity of questionnaire | To identify the validity of the questionnaire face and content by expert review | Validated questionnaire |