No

Variable

Number of observations

Sources of scale

1

Risk management effectiveness

6

Wagner & Bode (2008); Chen & Paulraj (2004)

2

Trust

5

Morgan & Hunt (1994)

3

Employee management effectiveness

6

Judge et al. (2002); Meyer et al. (1993); Thun (2009)

4

Knowledge sharing

6

Chennamaneni (2006)

5

Satisfaction level

5

Judge et al. (2002)