| (a) | (b) |
| § Provider has a good reputation in the community | § Provider makes sure I understand what they are saying before moving on |
| § Provider has provided quality care to people I know | § Provider makes sure I understand what they are going to doing before they do it |
| § Provider is an influential member of the community | § Provider is open to my ideas and suggestions for care |
| § Provider is not the only provider option I have | § Provider listens carefully to me and my concerns |
| (c) | (d) |
| § Provider will work with me through a safe and healthy pregnancy | § Provider will work with me through a safe and successful birth |
| § Provider will be my first choice for care for my next pregnancy | § Provider will respect and adhere to my birth plans |
| § Provider provides care to lead to a satisfying pregnancy experience | § Provider will include me in making decisions about unexpected changes during labor and delivery |
| § Provider works with me to have a full-term pregnancy (38 - 42 weeks) | § Provider will ensure I am as healthy after birth as my new baby |