Scale | Sample | Questions | Cronbach’s Alpha | Subscales | Questions | Cronbach’s Alpha |
Verbal abuse | 345 | 18 | 0.953 | internal injustice perception | 5 | 0.891 |
external verbal abuse | 13 | 0.934 | ||||
Turnover intention | 5 | 0.78 |
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Job burnout | 15 | 0.961 | emotional exhaustion | 5 | 0.915 | |
attitude | 4 | 0.933 | ||||
achievement | 6 | 0.845 | ||||
Psychological capital | 24 | 0.956 | self-efficacy | 6 | 0.932 | |
hope | 6 | 0.896 | ||||
resilience | 6 | 0.83 | ||||
optimism | 6 | 0.868 | ||||
Organizational atmosphere | 13 | 0.966 | emotional support | 7 | 0.951 | |
instrumental support | 3 | 0.895 | ||||
superior support | 3 | 0.93 |