| Scale | Sample | Questions | Cronbach’s Alpha | Subscales | Questions | Cronbach’s Alpha |
| Verbal abuse | 345 | 18 | 0.953 | internal injustice perception | 5 | 0.891 |
| external verbal abuse | 13 | 0.934 | ||||
| Turnover intention | 5 | 0.78 |
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| Job burnout | 15 | 0.961 | emotional exhaustion | 5 | 0.915 | |
| attitude | 4 | 0.933 | ||||
| achievement | 6 | 0.845 | ||||
| Psychological capital | 24 | 0.956 | self-efficacy | 6 | 0.932 | |
| hope | 6 | 0.896 | ||||
| resilience | 6 | 0.83 | ||||
| optimism | 6 | 0.868 | ||||
| Organizational atmosphere | 13 | 0.966 | emotional support | 7 | 0.951 | |
| instrumental support | 3 | 0.895 | ||||
| superior support | 3 | 0.93 |