Scale

Sample

Questions

Cronbach’s Alpha

Subscales

Questions

Cronbach’s Alpha

Verbal abuse

345

18

0.953

internal injustice perception

5

0.891

external verbal abuse

13

0.934

Turnover intention

5

0.78

Job burnout

15

0.961

emotional exhaustion

5

0.915

attitude

4

0.933

achievement

6

0.845

Psychological capital

24

0.956

self-efficacy

6

0.932

hope

6

0.896

resilience

6

0.83

optimism

6

0.868

Organizational atmosphere

13

0.966

emotional support

7

0.951

instrumental support

3

0.895

superior support

3

0.93