26 | Ability to express yourself effectively orally | 2 | 10 | 5 | 1 | 12 (67%) | 6 (33%) |
27 | Ability to communicate effectively in writing | 3 | 9 | 4 | 2 | 12 (67%) | 6 (33%) |
28 | Ability to communicate effectively using various online resources tools | 2 | 3 | 9 | 4 | 5 (28%) | 13 (72%) |
29 | Ability to work effectively with persons with disabilities in the acquisition of relevant information resources |
| 5 | 11 | 2 | 5 (28%) | 13 (72%) |
30 | Ability to treat each library user as an individual | 3 | 8 | 3 | 4 | 11 (61%) | 7 (39%) |
31 | Ability to provide library education to users | 2 | 8 | 6 | 2 | 10 (55%) | 8 (45%) |
32 | Ability to treat each library user as an individual | 4 | 7 | 5 | 2 | 11 (61)5 | 7 (30%) |
33 | Ability to treat each library user with respect | 4 | 7 | 5 | 2 | 11 (61%) | 7 (39%) |
34 | Ability to be perceived as being courteous by all library users | 3 | 11 | 3 | 1 | 14 (78%) | 4 (22%) |
35 | Ability to be perceived by all library users as being dependable | 1 | 4 | 10 | 3 | 5 (28%) | 13 (72%) |
36 | Ability to view change as part and parcel of library work | 2 | 8 | 5 | 3 | 10 (55%) | 8 (45%) |
37 | Ability to solve problems faced by library users | 1 | 12 | 5 |
| 13 (72%) | 5 (28%) |
38 | Ability to be innovative | 2 | 3 | 9 | 4 | 5 (28%) | 13 (72%) |
39 | Ability to be proactive | 1 | 5 | 8 | 4 | 6 (33%) | 12 (67%) |
| Total |
|
|
|
| 8 (44%) | 10 (56%) |