26

Ability to express yourself effectively orally

2

10

5

1

12 (67%)

6 (33%)

27

Ability to communicate effectively in writing

3

9

4

2

12 (67%)

6 (33%)

28

Ability to communicate effectively using various online resources tools

2

3

9

4

5 (28%)

13 (72%)

29

Ability to work effectively with persons with disabilities in the acquisition of relevant information resources

5

11

2

5 (28%)

13 (72%)

30

Ability to treat each library user as an individual

3

8

3

4

11 (61%)

7 (39%)

31

Ability to provide library education to users

2

8

6

2

10 (55%)

8 (45%)

32

Ability to treat each library user as an individual

4

7

5

2

11 (61)5

7 (30%)

33

Ability to treat each library user with respect

4

7

5

2

11 (61%)

7 (39%)

34

Ability to be perceived as being courteous by all library users

3

11

3

1

14 (78%)

4 (22%)

35

Ability to be perceived by all library users as being dependable

1

4

10

3

5 (28%)

13 (72%)

36

Ability to view change as part and parcel of library work

2

8

5

3

10 (55%)

8 (45%)

37

Ability to solve problems faced by library users

1

12

5

13 (72%)

5 (28%)

38

Ability to be innovative

2

3

9

4

5 (28%)

13 (72%)

39

Ability to be proactive

1

5

8

4

6 (33%)

12 (67%)

Total

8 (44%)

10 (56%)