29

Ability to express yourself effectively orally

10

6

4

16 (80%)

4 (20%)

30

Ability to communicate effectively using various online resources/tools

1

5

6

8

6 (30%)

14 (70%)

31

Ability to motivate library users to be more regular users of the library

2

5

11

2

7 (35%)

13 (65%)

32

Ability to provide needed guidance to various library users to locate information they need

3

5

9

3

8 (40%)

12 (60%)

33

Ability to assist various library users on the use of electronic resources

5

8

5

2

13 (65%)

7 (35%)

34

Ability to view change as part and parcel of library work

3

10

5

2

13 (65%)

7 (35%)

35

Ability to treat each library user as an individual

2

5

9

4

7 (35%)

13 (65%)

36

Ability to treat each library user with respect

5

8

4

3

13 (65%)

7 (35%)

37

Ability to be perceived as being courteous by all library users

1

4

11

4

5 (25%)

15 (75%)

38

Ability to be perceived by all library users as being dependable

2

5

10

3

7 (35%)

13 (65%)

39

Ability to view change as part and parcel of library work

5

10

3

2

15 (75%)

5 (25%)

40

Ability to solve problems faced by library users

2

4

9

5

6 (30%)

14 (70%)

41

Ability to be innovative

1

4

9

6

5 (25%)

15 (75%)

42

Ability to be proactive

3

2

10

5

5 (25%)

15 (75%)

43

Ability to solve reference problems faced by library users.

2

5

9

4

7 (35%)

13 (65%)

44

Ability to work effectively with persons with disabilities

1

4

4

11

5 (25%)

15 (75%)

45

Ability to identify the needs of persons with disabilities

3

5

12

3 (15%)

17 (85%)

46

Ability to address the library information needs of persons with disabilities

2

5

11

2

7 (35%)

13 (65%)

47

Ability to effectively use various social media to address the needs of various library users

3

4

11

2

7 (35%)

13 (65%)

Total

9 (45%)

11 (55%)