Parameter Estimates

Utilization^a

B

Std.

Error

Wald

df

Sig.

Exp(B)

95% Confidence Interval for Exp(B)

Lower Bound

Upper Bound

Poor

Intercept

−2.184

5.847

0.140

1

0.709

E-Services Control

−2.725

0.933

8.536

1

0.003

0.066

0.011

0.408

Performance Expectancy

1.341

1.338

1.005

1

0.316

3.824

0.278

52.620

Effort Expectancy

0.542

1.002

0.293

1

0.588

1.720

0.242

12.251

Social Influence

−0.327

1.016

0.104

1

0.747

0.721

0.098

5.278

Facilitating Conditions

−0.015

1.463

0.000

1

0.992

0.985

0.056

17.316

Trust in Government

3.549

2.498

2.019

1

0.155

34.766

0.260

4646.189

Trust in Internet

1.903

2.003

0.902

1

0.342

6.703

0.132

339.710

Behaviour Intention

−0.357

0.769

0.215

1

0.643

0.700

0.155

3.158

Trust in Government* Trust in Internet

−0.827

0.596

1.930

1

0.165

0.437

0.136

1.405

Good

Intercept

−29.318

11.073

7.010

1

0.008

E-Services Control

−1.949

0.974

4.007

1

0.045

0.142

0.021

0.960

Performance Expectancy

1.236

1.554

0.632

1

0.427

3.442

0.164

72.428

Effort Expectancy

2.795

1.193

5.489

1

0.019

16.370

1.579

169.689

Social Influence

−0.651

1.083

0.361

1

0.548

0.522

0.062

4.361

Facilitating Conditions

−0.861

1.555

0.307

1

0.080

0.423

0.020

8.897

Trust in Government

7.698

3.177

5.869

1

0.015

2202.841

4.350

1,115,567.254

Trust in Internet

7.246

2.775

6.818

1

0.009

1401.941

6.091

322,694.680

Behaviour Intention

−0.101

0.895

0.013

1

0.910

0.904

0.157

5.218

Trust in Government* Trust in Internet

−2.072

0.772

7.198

1

0.007

0.126

0.028

0.572