| Improved service facilities | Description |
| A separate door for male and female passengers. | If “Yes” = 1 and if “No” = 2 |
| A separate seat arrangement for male and female passengers. | If “Yes” = 1 and if “No” = 2 |
| CCTV camera and GPS tracker inside bus. | If “Yes” = 1 and if “No” = 2 |
| Fare collected inside the bus using ticketing machine. | If “Yes” = 1 and if “No” = 2 |
| No standing passengers are allowed. | If “Yes” = 1 and if “No” = 2 |
| Setup possible nearest bus stop from the passengers’ house. | If “Yes” = 1 and if “No” = 2 |
| Provide special security for female passengers at bus. | If “Yes” = 1 and if “No” = 2 |
| Provide special security service bus for woman commuters at off-peak periods and after 10.00 pm. | If “Yes” = 1 and if “No” = 2 |