| Sl. No | Factor | Cronbach’s alpha |
|
| Overall | 0.91 |
| 1 | Job knowledge | 0.81 |
| 2 | Skill level | 0.84 |
| 3 | Job Execution | 0.89 |
| 4 | Initiative | 0.81 |
| 5 | Client Orientation | 0.83 |
| 6 | Cooperation and ability to work in teams | 0.83 |
| 7 | Compliance to policies and practices including safety and environment | 0.81 |
| 8 | Final Rating | 0.91 |