| Item | Eigenvector | Weight value | Maximum Eigenvalue | CI Ratio |
| customization choices | 1.935 | 48.387% | 4 | 0 |
| in-store purchase | 0.774 | 19.355% | ||
| online purchase | 0.129 | 3.226% | ||
| price | 1.161 | 29.032% |