Statements

SD

D

N

A

SA

M

F

%

F

%

F

%

F

%

F

%

Banks conduct extensive customer background checks to identify and prevent fraudulent activities.

7

8.1

13

15.1

1

1.2

45

52.3

20

23.3

3.674

Banks have skilled personnel and infrastructure to perform thorough CDD.

14

16.3

12

14.0

10

11.6

25

29.1

25

29.1

3.407

Banks easily verify remote and non-face-to-face document transactions.

12

14.0

11

12.8

5

5.8

35

40.7

23

26.7

3.534

All banks easily obtain reliable customer information from foreign jurisdictions.

33

38.4

25

29.1

3

3.5

14

16.3

11

12.8

2.360

Bank strike a balance between stringent CDD measures and providing a smooth customer experience.

6

7.0

12

14.0

51

59.3

9

10.5

8

9.3

3.011

There is collaborative information sharing across borders about customer information.

25

29.1

31

36.0

2

2.3

16

18.6

12

14.0

2.523

Banks have consistent approaches to CDD across jurisdictions.

18

20.9

45

52.3

9

10.5

8

9.3

6

7.0

2.290

Banks continuously adapt their CDD processes to keep pace with emerging technologies to verify customer identities.

9

10.5

9

10.5

11

12.8

31

36.0

26

30.2

3.651

Banks easily obtain accurate and reliable information for CDD purposes.

12

14.0

13

15.1

1

1.2

24

27.9

36

41.9

3.686

Banks easily identify and assess the risk associated with politically exposed persons.

15

17.4

7

8.1

3

3.5

22

25.6

39

45.3

3.732