Statements | SD | D | N | A | SA | M | |||||
F | % | F | % | F | % | F | % | F | % |
| |
Banks conduct extensive customer background checks to identify and prevent fraudulent activities. | 7 | 8.1 | 13 | 15.1 | 1 | 1.2 | 45 | 52.3 | 20 | 23.3 | 3.674 |
Banks have skilled personnel and infrastructure to perform thorough CDD. | 14 | 16.3 | 12 | 14.0 | 10 | 11.6 | 25 | 29.1 | 25 | 29.1 | 3.407 |
Banks easily verify remote and non-face-to-face document transactions. | 12 | 14.0 | 11 | 12.8 | 5 | 5.8 | 35 | 40.7 | 23 | 26.7 | 3.534 |
All banks easily obtain reliable customer information from foreign jurisdictions. | 33 | 38.4 | 25 | 29.1 | 3 | 3.5 | 14 | 16.3 | 11 | 12.8 | 2.360 |
Bank strike a balance between stringent CDD measures and providing a smooth customer experience. | 6 | 7.0 | 12 | 14.0 | 51 | 59.3 | 9 | 10.5 | 8 | 9.3 | 3.011 |
There is collaborative information sharing across borders about customer information. | 25 | 29.1 | 31 | 36.0 | 2 | 2.3 | 16 | 18.6 | 12 | 14.0 | 2.523 |
Banks have consistent approaches to CDD across jurisdictions. | 18 | 20.9 | 45 | 52.3 | 9 | 10.5 | 8 | 9.3 | 6 | 7.0 | 2.290 |
Banks continuously adapt their CDD processes to keep pace with emerging technologies to verify customer identities. | 9 | 10.5 | 9 | 10.5 | 11 | 12.8 | 31 | 36.0 | 26 | 30.2 | 3.651 |
Banks easily obtain accurate and reliable information for CDD purposes. | 12 | 14.0 | 13 | 15.1 | 1 | 1.2 | 24 | 27.9 | 36 | 41.9 | 3.686 |
Banks easily identify and assess the risk associated with politically exposed persons. | 15 | 17.4 | 7 | 8.1 | 3 | 3.5 | 22 | 25.6 | 39 | 45.3 | 3.732 |