| Variable | Value | Frequency (N = 50) | Percent (%) |
| Lack of proper training | Agree | 32 | 64 |
| Disagree | 6 | 12 | |
| Neutral | 2 | 4 | |
| Strongly agree | 9 | 18 | |
| Strongly disagree | 1 | 2 | |
| Lack of ICT facilities | Agree | 33 | 66 |
| Disagree | 5 | 10 | |
| Strongly agree | 12 | 24 | |
| Insufficient knowledge | Agree | 36 | 72 |
| Disagree | 3 | 6 | |
| Strongly agree | 10 | 20 | |
| Strongly disagree | 1 | 2 | |
| Increased work load | Agree | 24 | 48 |
| Disagree | 16 | 32 | |
| Strongly disagree | 10 | 20 | |
| Lack of electricity | Agree | 23 | 46 |
| Disagree | 22 | 44 | |
| Strongly agree | 2 | 4 | |
| Strongly disagree | 3 | 6 | |
| Failure of equipment (software and hardware ) | Agree | 35 | 70 |
| Disagree | 8 | 16 | |
| Strongly agree | 6 | 12 | |
| Strongly disagree | 1 | 2 |