WEEK

AVERAGE-URGENT CASE

URGENT KPI

AVERAGE-NORMAL CASE

NORMAL KPI

Week 1

6:39:29

4:00:00

27:11:18

24:00:00

Week 2

6:00:58

4:00:00

35:26:25

24:00:00

Week 3

5:27:56

4:00:00

49:49:44

24:00:00

Week 4

3:42:08

4:00:00

21:12:10

24:00:00

Week 5

6:00:27

4:00:00

23:32:23

24:00:00

Week 6

3:53:25

4:00:00

20:53:51

24:00:00

Week 7

4:17:01

4:00:00

12:08:08

24:00:00

Week 8

3:07:27

4:00:00

11:33:33

24:00:00

Week 9

4:41:45

4:00:00

27:23:57

24:00:00

Week 10

4:56:41

4:00:00

18:57:31

24:00:00

Week 11

4:02:49

4:00:00

18:07:22

24:00:00

Week 12

5:41:29

4:00:00

27:14:41

24:00:00

Week 13

2:45:14

4:00:00

16:02:35

24:00:00