Reasons of Dissatisfaction

Frequency

Support rescue teams and resources were not well integrated and coordinated.

7

The commander could have done a better job at commanding and dispatching.

4

There seemed to be some dispute and communication issues between firefighters and civil rescue groups, which left some to be desired.

2

There was no unified plan on dispatch of personnel.

2

The three sides did not cooperate well. Some civil rescue groups and volunteer firefighters were not assigned any tasks, so manpower was wasted. The volunteer firefighters and civil rescue groups couldn’t do much due to lack of training.

1

The Fire Bureau didn’t let volunteer firefighters and civil rescue groups know their decisions, so it was difficult for them to cooperate.

1

There was some miscommunication between the support rescue teams and the local rescue teams.

1

The Fire Bureau was unwilling to cooperate with volunteer firefighters and civil rescue groups.

1

Tasks were not fairly assigned, and discordance existed between different teams, so they acted separately.

1

There were some issues about how personnel were assigned and dispatched.

1