Contact situation

Times

Rate

Useful interview (I)

Useful interview

300

30.491%

Refused interview (R)

Refused by receivers

560

56.91%

Refused by eligible respondents

24

2.44%

Halfway refused by eligible respondents

79

8.03%

Others (O)

Language barriers

21

2.13%

Useful contact times

984

100.00%

No contact

Unavailable/on the phone/not in right now

34

-

Not eligible

49

-

Non-human factors

Nobody answered

740

-

The line is busy

79

-

Telephone failure/stop

29

-

Sample phone error/empty number/missing number/fax

687

-

Phone call amounts

2,602

-