Stakeholders

Aim

Terminal users

(transport operators, forwarders, consignors and consignees)

Their aims and goals can be conflicting. First, they want minimization of the transport cost consisting of the cost of the transport service and the value of the transportation time. Next, in some cases, the reliability and the frequency of the services are even more important than transportation time. The services offered by the terminal and the connection with other transport modes are two additional criteria for the user;

Terminal owners/operators

(Private sector)

They are more concerned with the terminal financial viability. Terminal possibility to expand and infrastructure capacity are important decision factors;

Community as a whole

Their concern is primarily with the effects of the developing/building of an intermodal terminal on the environment, congestion, and employment.