Personnel Management Capacity

S/N

Items

D

WD

PD

ND

i.

Heads of school keep records of staff properly and accurately

ii.

Heads of school model the behaviors they expect from staff

iii.

Heads of school communicate effectively and timely with staff

iv.

Heads of school motivate, encourage and persuade their staff

v.

Heads of school praise in public and criticize in private

vi

Heads of school involve staff in decision-making and matters concerning staff

vii

Heads of school delegate duties and authorities to capable staff

viii.

Heads of school do not take sides in conflict resolutions

ix

Heads of school defuse tense situations and negotiate solutions

x

Heads of school encourage and enable appropriate professional development of staff