S/N

Items

Teachers (N = 200)

Municipal secondary education officers (N = 5)

Mode

SD

Remarks

Mode

SD

Remarks

1.

Heads of school keep records of staff properly and accurately

2

0.754

WD

2

0.000

WD

2.

Heads of school model the behaviors they expect from staff

2

0.812

WD

5

0.785

NS

3.

Heads of school communicate effectively and timely with staff

2

0.702

WD

2

0.425

WD

4.

Heads of school motivate, encourage and persuade their staff

2

0.929

WD

2

0.447

WD

5.

Heads of school praise in public and criticize in private

3

1.010

PD

5

0.518

NS

6.

Heads of school involve staff in decision-making and matters concerning staff

2

0.865

WD

2

0.000

WD

7.

Heads of school delegate duties and authorities to capable staff

2

0.760

WD

2

0.000

WD

8.

Heads of school do not take sides in conflict resolutions

1

0.907

D

2

0.624

WD

9.

Heads of school defuse tense situations and negotiate solutions

2

1.129

WD

2

0.000

WD

10.

Heads of school encourage and enable appropriate professional development of staff

3

1.080

PD

1

0.758

WD