| Advantages | Disadvantages |
Expense | May save costly errors | Expensive |
Time | Good at repetitive detail-orientated tasks | Limited supply of workers to build making installation take time. |
Consistency | Consistent with tasks trained on | Requires calibration and validation. Only trained on what is shown |
Availability | AI-powered virtual agents are always available. | Not generalisable |
Expertise | Results reliable but can be difficult to translate | Technical expertise required to build AI and maintain |