Reasons why

information was identified as

valuable

Prognosis or information on what action or treatment could be taken was reassuring^a

The wrong diagnosis could lead to mental ill health^a

When patients perceived a lack of HCP

knowledge they could feel distinct negative emotions like fear, anger, distress a or cause a reduction in confidence in the HCP, which could lead to more self-management^a

Qual: 2/49 (4%)

Articles: 6, 19

Poor Experience:

Qual: 8/49 (16%)

Articles: 9, 10, 19, 23, 27, 31, 35, 37