Perspective | Factor Prefix | Mode | Minimum | Maximum | Std. Deviation | Median | Mean |
Financial | F11 | 4 | 5 | 4 | 0.5130 | 4.5 | 4.5 |
F13 | 5 | 5 | 4 | 0.5104 | 5 | 4.55 | |
F2 | 5 | 5 | 4 | 0.5130 | 4.5 | 4.5 | |
F7 | 5 | 5 | 3 | 0.6048 | 5 | 4.55 | |
Customer | C11 | 5 | 5 | 3 | 0.6070 | 5 | 4.5 |
C12 | 5 | 5 | 4 | 0.5104 | 5 | 4.55 | |
C14 | 5 | 5 | 3 | 0.6048 | 4.5 | 4.45 | |
C15 | 5 | 5 | 3 | 0.5871 | 5 | 4.65 | |
C7 | 4 | 5 | 3 | 0.5871 | 4 | 4.35 | |
Internal | P14 | 5 | 5 | 4 | 0.5104 | 5 | 4.55 |
P2 | 5 | 5 | 4 | 0.4894 | 5 | 4.65 | |
P5 | 5 | 5 | 4 | 0.5130 | 4.5 | 4.5 | |
P6 | 5 | 5 | 4 | 0.5130 | 4.5 | 4.5 | |
P8 | 5 | 5 | 4 | 0.5130 | 4.5 | 4.5 | |
P9 | 5 | 5 | 3 | 0.6070 | 5 | 4.5 | |
Learning & Growth | L2 | 4 | 5 | 4 | 0.5130 | 4.5 | 2.6 |
L6 | 5 | 5 | 4 | 0.5026 | 4.6 | 4.4 | |
L8 | 5 | 5 | 4 | 0.5104 | 4.55 | 4.2 |