Perspective | Factor Prefix | Mode | Minimum | Maximum | Std. Deviation | Median | Mean |
Financial | F1 | 3 | 4 | 1 | 0.9105 | 3 | 2.75 |
F2 | 5 | 5 | 3 | 0.6048 | 4.5 | 4.45 | |
F6 | 4 | 4 | 1 | 1.0894 | 3 | 2.85 | |
F7 | 5 | 5 | 3 | 0.6070 | 5 | 4.5 | |
F11 | 5 | 5 | 4 | 0.5130 | 4.5 | 4.5 | |
F13 | 5 | 5 | 2 | 0.8826 | 5 | 4.4 | |
Customer | C7 | 5 | 5 | 3 | 0.6806 | 4.5 | 4.4 |
C11 | 5 | 5 | 4 | 0.5104 | 5 | 4.55 | |
C12 | 4 | 5 | 3 | 0.5871 | 4 | 4.35 | |
C14 | 5 | 5 | 3 | 0.5871 | 5 | 4.65 | |
C15 | 4 | 5 | 3 | 0.5871 | 4 | 4.35 | |
Internal Process | P2 | 4 | 5 | 3 | 0.6569 | 4 | 4.3 |
P5 | 4 | 5 | 3 | 0.5712 | 4 | 4.3 | |
P6 | 3 | 4 | 1 | 1.0195 | 3 | 2.75 | |
P8 | 4 | 5 | 3 | 0.5871 | 4 | 4.35 | |
P9 | 5 | 5 | 3 | 0.7452 | 4.5 | 4.35 | |
P14 | 4 | 5 | 3 | 0.6708 | 4 | 4.35 | |
P15 | 2 | 4 | 2 | 0.7539 | 2 | 2.6 | |
P20 | 2 | 4 | 2 | 0.6863 | 2 | 2.55 | |
Learning & Growth | L1 | 3 | 4 | 1 | 0.8208 | 3 | 2.6 |
L2 | 4 | 5 | 4 | 0.5026 | 4 | 4.4 | |
L6 | 4 | 5 | 3 | 0.7678 | 4 | 4.2 | |
L8 | 4 | 5 | 3 | 0.5501 | 4 | 4.25 | |
L9 | 2 | 3 | 2 | 0.5104 | 2 | 2.45 |