Perspective | Factor Prefix | Mode | Minimum | Maximum | Std. Deviation | Median | Mean |
Financial | F1 | 3 | 5 | 2 | 0.933 | 3 | 3.15 |
F2 | 4 | 5 | 3 | 0.671 | 4 | 4.15 | |
F3 | 3 | 4 | 1 | 0.933 | 3 | 2.85 | |
F4 | 3 | 4 | 1 | 0.988 | 3 | 2.85 | |
F5 | 3 | 3 | 1 | 0.801 | 2.5 | 2.3 | |
F6 | 3 | 5 | 2 | 0.875 | 3 | 3.35 | |
F7 | 4 | 5 | 3 | 0.639 | 4 | 4.25 | |
F8 | 2 | 3 | 1 | 0.657 | 2 | 2.3 | |
F9 | 2 | 4 | 1 | 0.995 | 2 | 2.4 | |
F10 | 2 | 3 | 2 | 0.605 | 2 | 2.45 | |
F11 | 5 | 5 | 3 | 0.607 | 5 | 4.5 | |
F12 | 2 | 3 | 2 | 0.510 | 2 | 2.45 | |
F13 | 5 | 5 | 4 | 0.513 | 4.5 | 4.5 | |
F14 | 2 | 4 | 1 | 0.951 | 2 | 2.2 | |
F15 | 2 | 3 | 1 | 0.605 | 2 | 2.05 | |
F16 | 1 | 3 | 1 | 0.813 | 2 | 1.85 | |
F17 | 2 | 3 | 1 | 0.813 | 2 | 1.85 | |
Customer | C1 | 2 | 3 | 1 | 0.718 | 2 | 2.1 |
C2 | 3 | 3 | 1 | 0.875 | 2 | 2.15 | |
C3 | 2 | 3 | 1 | 0.657 | 2 | 2.3 | |
C4 | 2 | 3 | 1 | 0.639 | 2 | 2.25 | |
C5 | 3 | 4 | 1 | 1.081 | 2 | 2.3 | |
C6 | 2 | 3 | 1 | 0.718 | 2 | 2.1 | |
C7 | 4 | 5 | 3 | 0.639 | 4 | 4.25 | |
C8 | 2 | 3 | 1 | 0.788 | 2 | 1.9 | |
C9 | 2 | 3 | 1 | 0.641 | 2 | 1.9 | |
C10 | 2 | 2 | 1 | 0.510 | 2 | 1.55 | |
C11 | 4 | 5 | 4 | 0.444 | 4 | 4.25 | |
C12 | 4 | 5 | 3 | 0.716 | 4 | 4.25 | |
C13 | 2 | 3 | 1 | 0.745 | 2 | 1.85 | |
C14 | 4 | 5 | 4 | 0.510 | 4 | 4.45 | |
C15 | 5 | 5 | 4 | 0.510 | 5 | 4.55 | |
Internal Process | P1 | 2 | 3 | 1 | 0.639 | 2 | 1.75 |
P2 | 5 | 5 | 4 | 0.503 | 5 | 4.6 | |
P3 | 1 | 2 | 1 | 0.605 | 1.5 | 1.55 | |
P4 | 3 | 3 | 1 | 0.768 | 2 | 2.2 | |
P5 | 4 | 5 | 4 | 0.470 | 4 | 4.3 | |
P6 | 3 | 4 | 2 | 0.649 | 3 | 3 | |
P7 | 2 | 4 | 2 | 0.759 | 2 | 2.55 | |
P8 | 4 | 5 | 4 | 0.489 | 4 | 4.35 | |
P9 | 4 | 5 | 3 | 0.571 | 4 | 4.3 | |
P10 | 2 | 4 | 1 | 0.933 | 2 | 2.15 | |
P11 | 2 | 4 | 1 | 1.050 | 2 | 2.45 | |
P12 | 2 | 3 | 1 | 0.616 | 2 | 2.2 | |
P13 | 4 | 4 | 1 | 1.050 | 3 | 2.95 | |
P14 | 4 | 5 | 3 | 0.616 | 4 | 4.2 | |
P15 | 3 | 4 | 2 | 0.759 | 3 | 1.75 | |
P16 | 3 | 4 | 1 | 0.988 | 2 | 2.35 | |
P17 | 2 | 3 | 2 | 0.503 | 2 | 2.4 | |
P18 | 1 | 3 | 1 | 0.875 | 2 | 1.85 | |
P19 | 2 | 4 | 2 | 0.688 | 3 | 2.5 | |
P20 | 3 | 4 | 2 | 0.605 | 2 | 3.05 | |
Learning & Growth | L1 | 4 | 4 | 2 | 0.801 | 3.5 | 3.3 |
L2 | 4 | 5 | 3 | 0.686 | 4 | 4.05 | |
L3 | 3 | 4 | 2 | 0.671 | 3 | 2.85 | |
L4 | 3 | 4 | 2 | 0.587 | 3 | 2.65 | |
L5 | 2 | 4 | 2 | 0.607 | 2 | 2.5 | |
L6 | 4 | 5 | 2 | 0.945 | 4 | 4.05 | |
L7 | 2 | 4 | 1 | 0.967 | 2 | 2.25 | |
L8 | 5 | 5 | 3 | 0.786 | 4 | 4.25 | |
L9 | 3 | 4 | 2 | 0.686 | 3 | 3.05 |