Satisfaction

Like

Must-be

Neutral

Live with

Dislike

Quality

Negative (dysfunctional)

Positive (functional)

Satisfaction

Like

Must-be

Neutral

Live with

Dislike

Like

Q

A

A

A

O

Must-be

R

I

I

I

M

Neutral

R

I

I

I

M

Live With

R

I

I

I

M

Dislike

R

R

R

R

Q