Research Constructs | Reliability | Interaction Quality | Tangibles | Customer Satisfaction |
Reliability | 0.60 |
|
|
|
Interaction Quality | 0.55 | 0.55 |
|
|
Tangibles | 0.30 | 0.38 | 0.53 |
|
Customer Satisfaction | 0.59 | 0.50 | 0.27 | 0.56 |