1

2

3

Response categories

Demographic

Text-based information (leaflet)

Audio-visual information (video)

Audio information (podcast)

n (%)

P-value

n (%)

P-value

n (%)

P-value

Sex

0.015

0.187

0.075

Male

126 (74.6)

126 (74.6)

121 (71.6)

Female

256 (82.3)

223 (71.7)

232 (74.6)

Highest education

0.661

0.157

0.075

Primary school

61 (84.7)

61 (84.7)

62 (86.1)

High school

49 (81.7)

46 (76.7)

46 (76.7)

MCHE

184 (77.0)

168 (70.3)

170 (71.1)

LCHE

88 (80.7)

74 (67.9)

75 (68.8)

Age (years)

0.017

0.007

0.064

18 - 30

77 (72.6)

74 (69.8)

80 (75.5)

30 - 40

71 (80.7)

64 (72.7)

62 (70.5)

40 - 50

58 (67.5)

53 (61.6)

52 (60.5)

50 - 60

74 (86.0)

59 (68.6)

63 (73.3)

60 - 70

55 (88.7)

52 (83.9)

52 (83.9)

70 - 80

40 (90.9)

39 (88.6)

37 (84.1)

80 - 90

7 (87.5)

8 (100)

7 (87.5)

What did you do the last time you needed information?

0.007

0.092

0.345

I called the hospital and got the information I needed

93 (91.2)

80 (78.4)

80 (78.4)

I looked at the patient information on the hospital website

65 (73.9)

62 (70.5)

64 (72.7)

I went online to search for information (not the hospital website)

159 (75.4)

141 (66.8)

150 (71.1)

I asked friends or family for advice

20 (76.9)

20 (76.9)

17 (65.4)

I did something else

16 (80.0)

18 (90.0)

16 (80.0)

I don’t remember

29 (87.9)

28 (84.8)

26 (78.8)

Where were you when you last needed information?

0.004

0.007

0.013

At home

278 (79.9)

261 (75.0)

258 (74.1)

At work

27 (69.2)

26 (66.7)

30 (76.9)

On transport

7 (63.6)

6 (54.5)

10 (90.9)

Other

6 (60.0)

9 (90.0)

7 (70.0)

I don’t remember

64 (88.9)

47 (65.3)

48 (66.7)

Total

382 (79.6)

349 (72.7)

353 (73.5)