Response categories

Items

Text-based information

(i.e., leaflets)

n (%)

Audio information

(i.e., podcasts)

n (%)

Audio-visual information

(i.e., videos)

n (%)

Have never received patient education material

n (%)

Don’t know

n (%)

1. Have you had previous experience with any of the mentioned patient education material with regard to obtaining knowledge about illness and or health related issues?

365 (76.04)

42 (8.75)

63 (13.13)

114 (23.8)

2. What kinds of patient education material about diagnosis, treatment, and procedures would you like to be available from the hospital?

415 (86.46)

152 (31.67)

241 (50.21)

35 (7.3)

3. How do you prefer to receive patient education material about diagnosis, treatment and procedures? (prioritize your response)

1.38 (79.6)

2.43 (9.0)

3.55 (11.5)

1.39 (8.1)

2.88 (18.3)

3.35 (73.5)

1.59 (12.3)

2.35 (72.7)

3.72 (15.0)

Response categories

Items

I called the hospital and got the information I needed

I went to the hospital website and found the information I needed

I went online and looked for the needed information (not the hospital website)

I asked friends and family for advice

I don’t remember

5. Think about the last time you needed information about diagnosis, treatment, or procedures. What was your first step to finding the information you needed?

102 (21.3)

88 (18.3)

211 (44.0)

26 (5.4)

53 (11.1)

Response categories

Items

I was at home

I was at work

I was on transport

Something else

I don’t remember

6. Think about the last time you needed information about diagnosis, treatment, and procedures. Where were you when the need for information occurred?

348 (72.5)

39 (8.1)

11 (2.3)

10 (2.1)

72 (15.0)