| Category | Code |
| Warm care | An atmosphere wherein questions can be easily asked |
| Strict but very polite consultation | |
| Empathetic listening | |
| Information sharing among medical staff | |
| Improvement of examination environment | Environment maintenance of the waiting room |
| Cooperation with local governments | |
| Adjustment of medical care schedule | Prolonged medical service hours |
| Shortening the waiting time | |
| Easy-to-understand explanation of the treatment policy | |
| Information provision of daily life for conceiving | |
| Information provision | Provide information on semen improvement |
| Provide information on treatment costs | |
| Provide information on infertility cause | |
| Provide information on male infertility treatment | |
| Support for wife | Hope for consideration for wife |
| Improve wife’s medical schedule | |
| Subsidy for treatment costs | Hope for subsidies from local governments |