Challenges

1) During development of software application

· Frequent change in RNTCP programme guidelines

· Complex mechanisms for treatment monitoring

· Minimal knowledge of health systems by software developers

· Software compatibility issues with android mobile phones from different companies available in the market

· Application could not be placed in “Google play store” for security issues

2) During Implementation process

· Compatibility issues with mobile application

· Change in mobile numbers of patients and health staff

· Loss of mobile handsets by patients

· Accidental deletion of mobile application in phones

· Internet connectivity issues

· Draining of mobile battery charge