| Problems | Strongly Disagree | Disagree | Neutral | Agree | Strongly Agree |
A | Too much information on the Internet | 21 (9.8%) | 32 (15.0%) | 37 (17.3%) | 67 (31.3%) | 57 (26.6%) |
b. | Lack or poor search skill | 21 (9.9%) | 61 (28.6%) | 49 (23.0%) | 51 (23.9%) | 31 (14.6%) |
c. | High cost of Internet access | 12 (5.6%) | 32 (15.0%) | 43 (20.2%) | 73 (34.3%) | 53 (24.9%) |
d. | Power outage | 19 (9.0%) | 42 (20.0%) | 54 (25.7%) | 64 (30.5%0 | 31 (14.8%) |
e. | Slow downloading | 17 (8.1%) | 23 (10.9%) | 49 (23.2%0 | 68 (32.2%) | 54 (25.6%) |
f. | Inexperienced staff | 17 (8.1%) | 54 (25.8%) | 69 (33.0%) | 38 (18.2%) | 31 (14.8%) |
g. | Inaccessibility of some databases | 7 (3.4%) | 33 (15.9%) | 62 (30.0%) | 75 (36.2%) | 30 (14.5%) |
h. | Inadequate computer workstations | 13 (6.2%) | 34 (16.25) | 59 (28.1%) | 69 (32.9%) | 35 (16.7%) |
i. | Low Information and Communication Technology (ICT) literacy skills | 21 (9.9%) | 47 (22.1%) | 62 (29.1%) | 55 (25.8%) | 28 (13.1%) |
j. | My religion does not support the use of the internet | 104 (48.4%) | 64 (29.8%) | 27 (12.6%) | 10 (4.7%) | 10 (4.7%) |
k. | Inadequate Information and Communication Technology (ICT) facilities | 24 (11.3%) | 58 (27.4%) | 58 (27.4%) | 57 (26.9%) | 15 (7.1%) |
l. | Financial constraint | 21 (10.4%) | 35 (17.3%) | 61 (30.2%) | 53 (26.2%) | 32 (15.8%) |