First level index

Second level index

Index calculation method

Remark

Reader dimension

Reader satisfaction

Use survey method to obtain evaluation value

Readers’ satisfaction with the quality and service of reading promotion activities

Number of readers

Take statistical method to obtain evaluation value

Number of participants and participants in we-media activities, repeated participation,

State of on-site activity

Use observation method to obtain evaluation value

Readers’ status at the event site

Continuous influence

Use grading qualitative method to obtain evaluation value

Evaluate the influence of the activity and its influence on the later activities

Internal business process dimension

Innovation effect

Use investigation report method to obtain evaluation value

Assess the impact of innovation on business processes

Professional ability of librarians

Use personal performance evaluation method to obtain evaluation value

Reading promotion is responsible for the accomplishment of librarians’ performance appraisal

Department organization efficiency

Use expert scoring method to obtain evaluation value

Evaluation of the influence of organizational efficiency on activities

Business capability of management

Use personal performance evaluation method to obtain evaluation value

The influence of high level of public libraries on reading promotion activities

Learning and growth

Professional training

Use expert scoring method to obtain evaluation value

Librarian’s professional level update and content learning

Study and exchange

Use expert scoring method to obtain evaluation value

Participate in academic conferences, peer discussion

Financial dimension

Equipment depreciation

Annual depreciation/Original price of equipment

Proportion of annual equipment expenditure

Activity financial expenditure rate

Reading promotion expenses/annual expenditure

Proportion of annual reading promotion expenses