Overall

With policy

No policy

Mean

Standard deviation

Mean

Standard deviation

Mean

Standard deviation

z score

Yourself

3.70

1.11

4.09

0.96

3.32

1.06

3.46

Employees

2.86

1.00

3.39

0.89

2.49

0.92

4.52

Guests

2.38

0.94

2.40

0.90

2.19

0.91

1.08

Local community

2.61

0.97

2.69

1.01

2.52

0.99

0.75

Head office

2.89

1.13

3.61

0.97

2.40

0.99

5.38

Shareholders

2.32

1.16

2.71

1.19

1.98

0.98

2.73

Bank

1.86

0.95

1.96

0.94

1.65

0.84

1.44

Suppliers

2.24

1.06

2.35

1.03

2.04

0.98

1.36

Loan creditors

1.81

1.04

1.76

0.81

1.62

0.87

0.67