| Items or variables | Initial | Extraction |
| The quality of the equipment, material and instruments of the laboratories are modern | 1,000 | ,627 |
| The current number of computers in your School or School is adequate | 1,000 | ,518 |
| The speed and reliability of the computers in your Faculty is adequate | 1,000 | ,622 |
| The Internet speed of the university is adequate | 1,000 | ,595 |
| The infrastructure of the classrooms, auditoriums, study spaces and their equipment (multimedia projector, boards, curtains, folders, capacity, lighting and ventilation, etc.) of your Faculty or School is adequate | 1,000 | ,789 |
| The state of cleanliness and maintenance of the bathrooms, classrooms, auditoriums, study spaces; of your Faculty or School, is adequate | 1,000 | ,502 |
| Security services at the university have been efficient | 1,000 | ,776 |
| The state of the physical facilities of the library, (infrastructure) are modern and adequate | 1,000 | ,736 |
| The physical facilities (infrastructure) of the OTI are adequate for the services offered | 1,000 | ,662 |
| The state of the physical facilities where the sports, recreational and cultural activities provided by the unit are carried out is suitable for sports, recreation and culture activities | 1,000 | ,789 |
| The appearance of the physical facilities (infrastructure) of the different student welfare services (dining, transportation, etc.) is adequate and remains clean | 1,000 | ,738 |
| The appearance of the physical facilities of the University Dining Room is adequate, and clean | 1,000 | ,569 |
| The physical facilities of the services, Dental, psychological and Health Service, are adequate and modern | 1,000 | ,858 |
| Perception of the academic requirement in their School or Faculty | 1,000 | ,831 |
| The schedule of class schedules is adequate | 1,000 | ,607 |
| The services of the virtual campus of the University, is efficient | 1,000 | ,635 |
| The professors of the University, in terms of responsibility, mastery of the courses, vocation of service and teaching method is of quality | 1,000 | ,638 |
| The management of the directors of the School or Faculty (Dean of the Faculty, Director of the School or Department, Coordinators), is efficient | 1,000 | ,517 |
| The management of university managers (Heads of Offices, Vice Chancellors and Rector), is efficient | 1,000 | ,740 |
| There is the availability of specialized software in your areas of interest in your Faculty | 1,000 | ,717 |
| The University complies with the determined time for the delivery of the requested documents (Certificates, certificates and diplomas) | 1,000 | ,710 |
| The service of registration and consultation via the Internet? (subjects, grades, schedules, ratifications and cancellations), are timely and efficient | 1,000 | ,650 |
| There is correspondence with the information provided by the system in the library, that is, when you search and order these correspond to the physical availability of the bibliographic material | 1,000 | ,893 |