After-sales services | M | O | A | 1 | R | Q | Total | Category |
Maintenance | 43 | 24 | 1 | 0 | 0 | 0 | 68 | M |
Spare parts supply | 32 | 34 | 2 | 0 | 0 | 0 | 68 | O |
Online service (telephone) | 36 | 27 | 5 | 0 | 0 | 0 | 68 | M |
Car washing | 31 | 24 | 11 | 2 | 0 | 0 | 68 | M |
Inspection | 22 | 41 | 4 | 1 | 0 | 0 | 68 | O |
Warranty | 31 | 33 | 4 | 0 | 0 | 0 | 68 | O |
Training (driving orientation) | 29 | 34 | 4 | 1 | 0 | 0 | 68 | O |
Documentation | 30 | 35 | 21 | 1 | 0 | 0 | 68 | O |