Staff

Helpful (2.6)

−0.462

Friendly (3.1)

−0.511

Staff (50.5)

−0.517

Eigenvalue

4.55

3.65

3.07

2.66

2.30

2.05

Cumulative variance

5.69%

10.26%

14.09%

17.41%

20.28%

22.84%