Question No.

Component

1

2

3

4. Patients are satisfied with the level of privacy they get on wards.

0.803

3. Patients are happy with the quality of their meals.

0.720

13. Patients are happy with the amount of space they occupy.

0.694

2. Patients are satisfied with the care I give them.

0.677

15. Patients are happy to stay when the ward is clean and tidy.

0.858

10. Patients are happiest when being attended to by doctors and nurses.

0.755

16. Patients like it when linens are changed every day.

0.702

5. Patients are satisfied with the servings they receive.

0.804

11. Patients are happy with the manner in which I speak with them.

0.674

6. Patients like it when their beds are tidy and warm.

0.624

1. Patients are satisfied with the things I say to them.

0.523