| Areas of capacity improvement | Extent of effectiveness | |||
| Not effective | Slightly effective | Moderately effective | Highly effective | |
| Knowledge | 0 | 9.5 | 67.0 | 23.5 |
| Attitude | 2.0 | 15.0 | 54.0 | 29.0 |
| Practice | 5.5 | 26.0 | 47.5 | 21.0 |