Training system

1

My organization conducts extensive training programs for its employees in all aspects of quality.

2

I normally go through training programs every year.

3

In my organization, training needs are identified through a formal performance appraisal mechanism.

4

In my organization, there are formal training programs to teach new colleagues the skills they need to perform their jobs.

5

New knowledge and skills are imparted to me periodically to work in teams.

6

In my organization, training needs identified are realistic, useful and based on my organization strategy.

Hard skills

1

Computer literacy

2

Technical expertise

3

Organizational awareness

4

Analytical thinking

5

Personal planning and organizational skills

6

Written communication

7

Conceptual thinking