| Name | Options | Frequency | Percentage (%) |
| Gender | Male | 24 | 48 |
| Female | 26 | 52 | |
| Age | 0 - 25 | 23 | 46 |
| 26 - 45 | 15 | 30 | |
| Over 45 | 13 | 24 | |
| Pursuing a career | Students | 22 | 44 |
| Public institution | 5 | 10 | |
| Enterprise staff | 10 | 20 | |
| Freelance work | 0 | 0 | |
| Professional technician | 7 | 14 | |
| Community service workers | 6 | 12 | |
| Level of education | High school and below | 18 | 36 |
| Vocational high or junior college | 17 | 34 | |
| Undergrad | 15 | 30 | |
| Master’s Students | 0 | 0 | |
| PhD candidates | 0 | 0 | |
| Reasons to stay at a hotel | Business travel | 12 | 24 |
| Leisure tourism | 14 | 28 | |
| Visit friends and relatives | 16 | 32 | |
| Work session | 8 | 16 | |
| Considerations for choosing a hotel | Brands | 12 | 24 |
| Room rates | 9 | 18 | |
| service | 10 | 20 | |
| Location | 10 | 20 | |
| Room decoration and facilities | 4 | 8 | |
| Surrounding supporting facilities health environment | 5 | 10 | |
| How knowledgeable you are about Smart hotels | Very knowledgeable | 12 | 24 |
| Better understand | 11 | 22 | |
| Clear | 14 | 28 | |
| Totally clueless | 13 | 26 | |
| What do you think is wrong with Smart hotels | The operation is too cumbersome and the utilization rate of smart devices is low | 11 | 22 |
| Not perfect technique | 12 | 24 | |
| The publicity is not enough and the visibility is low | 14 | 28 | |
| Inadequate security of technology | 13 | 26 | |
| Which option would you prefer for the Smart hotel? | Human service | 23 | 46 |
| Combining artificial and intelligent services | 15 | 30 | |
| Fully intelligent service | 12 | 24 | |
| Views on the future development trend of smart hotels | Support is the future trend of hotel development | 24 | 38 |
| The current hotel model is satisfactory. | 26 | 52 | |
| Total | 50 | 100 | |