| Variables | % |
| Communication method adopted: |
|
| Laboratory Form | 98.8 |
| Phone call. | 92.6 |
| SMS/MMS (telephone messaging) | 35.1 |
| WhatsApp messaging | 86.2 |
| Photography | 70.2 |
| | 41.5 |
| Visit of dental technician to the dental office | 57.4 |